Allied MachineX provides industrial and CNC machine repair in Alexandria and across west central Minnesota: CNC mills and lathes, press brakes, punches, ironworkers, shears, fiber lasers, plasma cutters, EDMs, waterjets, band saws, grinders, robots and automation cells, injection molding machines and conveyors, plus machine rebuilds and new and refurbished machine sales.
Alexandria builds packaging automation for the whole country, and the shops doing that work deserve service that keeps up. Our technicians are local to west central Minnesota, backed by mechanical engineers, and for emergency hard downs we can usually have a tech onsite the same day, anywhere in the state. Our 24/7 emergency line means you reach a real technician at 2 AM, not a call center. We’ve grown into one of the largest machine repair companies in the Midwest the simple way: honest diagnosis, straight answers, and showing up when we say we will.
Robots, Automation Cells and Packaging Line Equipment
In a town full of machine builders, plenty of floors run the same kind of equipment they ship: robots, integrated cells and conveyor-fed lines. We troubleshoot Fanuc, Motoman, ABB and Kuka arms, cell I/O, safety circuits and integration faults, and we service conveyors and plant production equipment on the same dispatch. Injection molding machines from Cincinnati Milacron, Engel, Arburg, Van Dorn, Nissei and Toshiba are covered too: hydraulics, heater bands and thermocouples, screw and barrel wear, clamp faults and controllers.
Pro tip: When a robot cell faults, write down what the HMI said before anyone hits reset. The fault history is the trail, and clearing it blind erases the evidence.
Machine Down in Alexandria? Here's What Happens When You Call
Because our techs run a route depending on where the last scheduled job wraps up, diagnosis before departure isn’t a nice-to-have. Here is our process, so you know what you’re getting before you ever dial:
- You describe the symptom to a technician, not a call center. Alarm numbers, fault history, when it happens, what changed. The more you can tell us, the faster we get there.
- We start remote diagnostics before the truck rolls. For many control and electrical faults, our technicians begin troubleshooting over the phone, often cutting on-site diagnosis time significantly.
- We troubleshoot the machine as one system: electrical, mechanical, hydraulic, pneumatic and control, with mechanical engineering expertise behind the diagnosis. We find the actual failure before anyone spends money on parts that didn’t fail.
- You get a straight answer on repair, rebuild or replace. We do both service and machine sales, so we have no incentive to push one answer. Sometimes it’s a $400 sensor. Sometimes it’s time.
- The work gets verified before we call it done. NIST-traceable calibration and post-repair checks come standard, not as an upsell.
Pro tip: Don’t clear a recurring alarm and keep running. Write down the full alarm number and when it happens. It cuts diagnostic time more than anything else an operator can do.
CNC Mills, Lathes and Machining Centers in Alexandria
CNC machine repair covers vertical and horizontal machining centers, turning centers and CNC lathes from Mazak, Haas, Hurco, Okuma, Doosan, DMG Mori, Makino, Fadal, Kitamura and SMART, plus Bridgeport and Sharp manual machines, control diagnostics on Fanuc, Siemens, Mitsubishi, Heidenhain and Fagor, plus HMI controllers like Delem and Cybelec. Wood and metal CNC routers get the same coverage, from SCM and Biesse nested routers to ShopBot and AXYZ machines, so cabinet and millwork shops call the same number as the machine shops. Axis drift, servo alarms, spindle noise, stuck tool changers, lost parameters, dead screens: bring us the symptom and we’ll find the cause.
Pro tip: Keep your machine’s parameter backup somewhere that isn’t the machine. A control that loses its memory with no backup turns a two-hour service call into a two-day one.
Press Brakes, Punches, Ironworkers and Shears
Press brake repair covers Cincinnati, Chicago Dreis & Krump, Amada, Accurpress, LVD, Wysong, Durma, Ermaksan, HACO and Trumpf machines: hydraulics, backgauge repair, ram positioning and Y1/Y2 problems, crowning, calibration and safety systems. Punch and stamping presses from Minster, Bliss, Niagara and Verson, turret punches from Amada, Trumpf, Strippit and Murata Wiedemann, and ironworkers from Scotchman, Piranha and Edwards all ride the same truck.
Shear repair on Cincinnati, Wysong, Accurpress and Amada machines covers blade gap, rake angle, hold-downs and blade flips, because cut quality lives in the setup, not just the edge. We also repair plate rolls, pipe benders and tube benders.
Lasers, Plasma, EDM and Waterjet
Laser and plasma cutting machine repair covers Trumpf, Bystronic, Mazak, Mitsubishi, Prima Power, LVD, Amada, Ermaksan and Hypertherm equipment, from cutting heads and optics to height sensing, chillers and source faults, plus Hypertherm, Esab, Messer and Koike plasma systems. Wire and sinker EDM work runs on Sodick, Mitsubishi, Makino, Fanuc RoboCut and AgieCharmilles machines, and waterjet repair on Flow, Omax and Jet Edge tables covers intensifier pumps, seals, cutting heads, abrasive delivery and edge quality.
Servos, Drives and PLC Troubleshooting
Servo motors, drives, amplifiers and encoders from Fanuc, Siemens, Yaskawa, Mitsubishi, Allen-Bradley, Indramat, Glentek, Baldor and Kollmorgen, with rebuild and replacement sourcing when field repair isn’t enough. PLC and electrical work runs through Allen-Bradley, Siemens, Omron, Modicon and AutomationDirect systems, machine I/O, VFDs, safety relays, light curtains, E-stop circuits and wiring faults. A lit screen proves nothing, so we diagnose the whole circuit.
We also service and integrate machine safety systems: light curtains, barriers, and advanced solutions from Lazersafe, Sick and Pilz, so your operation stays protected and compliant, not just running.
Hydraulics, Pneumatics, Saws and Grinders
Hydraulic work covers cylinders, pumps, valves, proportional valves, leaks, pressure loss and overheating, and pneumatic work covers stuck cylinders, dead solenoids, clamps that won’t release and low-air alarms. Band saw repair runs on Hyd-Mech, Kalamazoo, DoAll, Marvel, HE&M, Behringer and Cosen saws, and grinder repair on Okamoto, Chevalier, Brown & Sharpe, Harig, Blanchard and Mitsui machines.
Spindles, Ballscrews and Rebuilds
Bad finish, new noise, rising heat or a tool that won’t stay put all point at the spindle, and the fix runs from field repair to full rebuild through our machine rebuild services. Ballscrew work covers backlash, support bearings, alignment and lost motion.
Every rebuild leaves with documented, NIST-traceable calibration, so you have proof of accuracy for your own quality system, not just our word for it.
New and Refurbished Machines, Plus Straight Advice
Because Allied MachineX handles both service and sales, the repair-or-replace question gets an honest answer. We’re proud to offer HACO press brakes, shears and fiber lasers through our new machine sales. We can also assist with a number of other popular brands, so call and ask our sales team what’s available. Our refurbished machines serve shops adding capacity without new-machine money, and every refurbished machine we source includes a free tune-up you can use within two years of purchase. We consult on equipment selection, matching tonnage, bed length, materials and controls to the parts you actually make, then handle installation, leveling, calibration and startup.
Contract Maintenance for West Central Minnesota
Finding maintenance techs out here is harder than finding work for them, so plenty of facilities contract it out. We run scheduled preventive maintenance on your equipment list, respond first when something breaks, and put engineers on the repair-or-replace questions. Every PM visit ends with a plain priority list: fix now, schedule soon, watch, upgrade later. PM visits can include NIST-traceable calibration: the documented, auditable kind your quality manager actually wants in the file. Call 844-763-1748 to scope a program.
You'll Talk to Owners, Not a Script
Allied MachineX is owned and operated by Tim, Josh, and Kent, three people with more than 15 years of combined shop-floor experience who answer their own phones. When you call about a machine down in Alexandria, you’re talking to someone who has personally worked on Haas mills, Mazak lathes, and Amada press brakes.
“Manufacturing doesn’t sleep, and neither do we.” Tim, co-owner
“We’re not just fixing machines, we’re keeping people employed and production lines running.” Josh, co-owner
“Most shops don’t need a new machine, they need someone to find the actual failure. Our job is to tell you which is which, even when the answer is a $400 sensor. That’s what we’d want someone to tell us.” Kent, co-owner
Service Area: Alexandria, Douglas County and West Central Minnesota
Alexandria anchors the route, and coverage runs the I-94 corridor and the towns around it: Osakis, Sauk Centre, Melrose, Glenwood, Long Prairie, Parkers Prairie, Brandon, Evansville, Morris and Fergus Falls. We also serve the rest of the state, with dedicated coverage in Minneapolis, St. Paul, St. Cloud, Mankato, Duluth, Owatonna, Rochester and Winona. For emergency hard downs, our 24/7 line is the fastest way to reach a technician, and our local techs keep Alexandria within same-day reach.
Frequently Asked Questions
Do you provide machine repair in Alexandria?
Yes. We provide CNC and industrial machine troubleshooting, repair, rebuilds, preventive maintenance and machine sales for manufacturers in Alexandria and across west central Minnesota, with technicians local to the area.
Do you service robots and packaging automation?
Yes. Fanuc, Motoman, ABB and Kuka robots, integrated cells, conveyors and the equipment around them are all part of the standard dispatch, and injection molding machines get the same treatment.
How fast can you get to Alexandria?
Because our techs are local to west central Minnesota, emergency hard downs usually get same-day response. Travel time depends on where the last scheduled job wraps up, so call and we’ll give you an honest estimate for the day you schedule. For scheduled work, you get a real arrival window, not a four-hour block.
Can you troubleshoot a machine if we don't know what's wrong?
Yes. Most service calls start with a symptom, not a known failed part. Diagnosing the mechanical, electrical, control, hydraulic or pneumatic cause is the job. We can also start remote diagnostics before arriving.
What brands do you work on?
Mazak, Haas, Hurco, Okuma, Doosan, DMG Mori, Makino, Fadal, Kitamura, Hardinge, SMART, Bridgeport, Cincinnati, Chicago Dreis & Krump, Amada, Accurpress, LVD, Wysong, Durma, Ermaksan, HACO, Trumpf, Bystronic, Hypertherm, Minster, Bliss, Niagara, Verson, Strippit, Murata Wiedemann, Scotchman, Piranha, Edwards, Hyd-Mech, Kalamazoo, DoAll, Marvel, Behringer, Okamoto and Blanchard among others, with control and servo work on Fanuc, Siemens, Mitsubishi, Heidenhain, Fagor, Yaskawa and Allen-Bradley, HMI controllers like Delem and Cybelec, wood and metal CNC routers, wire and sinker EDM machines from Sodick, Mitsubishi, Makino, Fanuc and AgieCharmilles, waterjets from Flow, Omax and Jet Edge, robots from Motoman, ABB and Kuka, and injection molding machines from Cincinnati Milacron, Engel, Arburg, Van Dorn, Nissei and Toshiba. If your brand isn’t here, call anyway.
Do you repair punch presses, shears, ironworkers and CNC routers?
Yes. We service mechanical stamping and punch presses from Minster, Bliss, Niagara and Verson, turret punches from Amada, Trumpf, Strippit and Murata Wiedemann, ironworkers from Scotchman, Piranha and Edwards, and shears from Cincinnati, Wysong, Accurpress and Amada, along with plate rolls, pipe benders, tube benders and wood and metal CNC routers. If it bends, cuts, stamps or routs in a shop, we can likely service it.
Do you repair EDM machines and waterjets?
Yes. We service wire and sinker EDM machines from Sodick, Mitsubishi, Makino, Fanuc and AgieCharmilles, and waterjet systems from Flow, Omax and Jet Edge. That covers wire transport, power supply and flushing issues, intensifier pumps, high-pressure seals, orifices, abrasive feed and edge quality.
How much does CNC machine repair cost?
It depends on the failure, but here is how we keep it honest: you approve the diagnosis before parts get ordered, and you get a repair-versus-replace recommendation backed by mechanical engineering expertise, not a sales quota. Call 844-763-1748 for current diagnostic rates and an honest travel estimate for the day you book. Scheduled maintenance programs can be scoped to a monthly budget. If your facility requests service regularly, ask about a standardized dispatch fee: one predictable fee for your account, and we work to minimize travel on repeat visits.
Do your repairs come with a warranty?
New machines and most replacement parts carry manufacturer warranties. On repair work, we put warranty terms in writing before the job starts. And your team signs off every repair as complete and tested before our technician leaves your floor, so everyone agrees on the condition of the machine when it changes hands.
Do you sell machines too?
Yes. We sell HACO press brakes, shears and fiber lasers, plus refurbished machines, with more new brands joining the lineup. Because we also repair and rebuild, we can give you an honest repair-versus-replace answer and handle whichever way you decide.
Should we repair our old machine or replace it?
We’ll evaluate the failure, the machine’s overall condition, parts availability and your production needs, then lay out the repair, rebuild, upgrade and replacement options honestly. Sometimes the answer is a $400 sensor. Sometimes it isn’t.
Can you take over our facility's maintenance?
Yes. West central Minnesota facilities that can’t hire or keep maintenance people contract it to us: scheduled PM, emergency coverage and engineering support, sized to the equipment on your floor.
Call Allied MachineX for Machine Repair in Alexandria
Mill lost its parameters. Brake won’t hold angle. Cell’s faulted and the line’s stopped. Whatever quit on you, call 844-763-1748. The emergency line is answered 24/7.
Sales and scheduled maintenance: Monday to Friday 7:00 AM to 6:00 PM, Saturday 8:00 AM to 12:00 PM. Emergency machine repair: 24/7.